Front Office Assistant
Tina G. Garner
621 Hanska Way
Raleigh, NC 27610
Home (919) 977-9153
Objective: To obtain a position that gives me an opportunity to apply my skills, knowledge and background.
Education: Cary Senior High School, Cary, NC 08/1993 to 06/1986
High School Diploma
Graduated June 1986
Summary of Qualification
More than 19 years work experience.14 years of supervisory experience.Some experience in management – temporary filled in. 11 years of payroll/administrative experience.Great skills in utilizing time management.Excellent ability to detect problems and report information to appropriate personnel.Remarkable ability to understand and follow safety procedures.Strong ability to understand and follow specific instructions and procedures.Profound ability to resolve customer complaints and concerns.In depth ability to gather data, compile information and prepare reports.
Work History: Guardsmark Inc. / GlaxoSmithKline May/1995 to Sept/1996 and Nov/1996-June/2010
Security Officer / 1995-1997
Security Supervisor / 1997-2010
Administrative Assistant / 1999-2006
Site Trainer / March 2010 - Present
Protecting the assets of the client. Supervised site security. Conducted payroll. Responsible for ensuring confidential documents are shredded. Report any safety violation broken by employees or contractors. AED/CPR Certified. FSR Certified. Performed periodic checks of emergency call boxes. Completed daily reports of daily activities. Customer service provider to the client. Completed annually certification classes. Report all maintenance issues to the proper personnel. Informed and warned violators of the rule infractions. Inspect fire extinguishers. Prepared incident reports.
Work History: G4S Secure Solutions / GlaxoSmithKline June /2010-Present
Site Trainer / June 2010 – Present
Provide training to new and incumbent officers/supervisors.Responsible for tracking monthly/yearly training/certifications for company and client.Responsible for making periodic (monthly) site visits on all shifts.Perform duties outlined in Post Orders, SPPs, SOPs, and Supervisor's Manual.Assist in semi-annual revisions of Post Orders, SPPs.Develop, deliver, collect and check monthly/sustainment training packets.Work and coordinate closely with Shift Supervisors and Site Managers to include development and revision of procedures.Assist at post to fill in when needed.Conducted remedial training to officers when needed.
Computer Skills Windows XP Professional
Type 45 wpm
References Available upon request.