Front Office Assistant

Tina G. Garner

621 Hanska Way

Raleigh, NC 27610

Home (919) 977-9153

Objective: To obtain a position that gives me an opportunity to apply my skills, knowledge and background.

Education: Cary Senior High School, Cary, NC 08/1993 to 06/1986

High School Diploma

Graduated June 1986

Summary of Qualification

More than 19 years work experience.14 years of supervisory experience.Some experience in management – temporary filled in. 11 years of payroll/administrative experience.Great skills in utilizing time management.Excellent ability to detect problems and report information to appropriate personnel.Remarkable ability to understand and follow safety procedures.Strong ability to understand and follow specific instructions and procedures.Profound ability to resolve customer complaints and concerns.In depth ability to gather data, compile information and prepare reports.

Work History: Guardsmark Inc. / GlaxoSmithKline May/1995 to Sept/1996 and Nov/1996-June/2010

Security Officer / 1995-1997

Security Supervisor / 1997-2010

Administrative Assistant / 1999-2006

Site Trainer / March 2010 - Present

Protecting the assets of the client. Supervised site security. Conducted payroll. Responsible for ensuring confidential documents are shredded. Report any safety violation broken by employees or contractors. AED/CPR Certified. FSR Certified. Performed periodic checks of emergency call boxes. Completed daily reports of daily activities. Customer service provider to the client. Completed annually certification classes. Report all maintenance issues to the proper personnel. Informed and warned violators of the rule infractions. Inspect fire extinguishers. Prepared incident reports.

Work History: G4S Secure Solutions / GlaxoSmithKline June /2010-Present

Site Trainer / June 2010 – Present

Provide training to new and incumbent officers/supervisors.Responsible for tracking monthly/yearly training/certifications for company and client.Responsible for making periodic (monthly) site visits on all shifts.Perform duties outlined in Post Orders, SPPs, SOPs, and Supervisor's Manual.Assist in semi-annual revisions of Post Orders, SPPs.Develop, deliver, collect and check monthly/sustainment training packets.Work and coordinate closely with Shift Supervisors and Site Managers to include development and revision of procedures.Assist at post to fill in when needed.Conducted remedial training to officers when needed.

Computer Skills Windows XP Professional


Type 45 wpm

References Available upon request.

  • ID#: 94297
  • Location: Raleigh, NC , 27610

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