Nevein Iskandar

3104 Herdsman way.

Raleigh, NC 27614 

Cell: (919)264-6974

Home: (919) 521-5419


Summary of qualifications

          Demonstrated ability to perform multi-faceted tasks involving detailed strategic planning and performance

          Flexible, self-starter with competence to lead or work as a productive member of a team

          Strong work ethic and aptitude to perform responsibilities with diverse workforce


Associate’s Degree of Graphic Design1992 Cairo, Egypt




          Medical Billing and Coding Certificate 2009 Raleigh, NC

          Bank Teller Training 2004 Raleigh, NC



Professional experience

HEALTH PORT (UNC HOSPITAL) medical recordRelease of InformationSPECIALIST 02-08-2010 to PRESENT


 Completes release of information requests including retrieving patient’s medical chart and returning chart

          Scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.


          CANCER CENTER OF NC Receptionist / scheduler 10-04-10 Raleigh, NC

          Essential Duties And Responsibilities:


          Answers all incoming calls; assesses caller’s needs and directs to appropriate personnel.

          Pages clinic personnel as appropriate.

          Obtains and communicates messages in an accurate and timely manner.

          Schedules new patients and return appointments in computer system in accordance with physician and/or office


          Cancels/reschedules appointments according to physician schedule changes

          Notifies appropriate clinic personnel.

          Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.

          Maintains physicians' schedule: on call, vacations, meetings, etc.

          Schedules outpatient appointments/testing and hospital admissions upon request.

          Obtains necessary pre-certification as required.

          Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules


          Collects co-pays, deductible and other out of pocket amounts at time of visit.

          Maintains primary office scheduling book containing all physician meetings, satellite schedule, and rounding and

call coverage.

          Handles incoming phone calls from patients needing to schedule or reschedule appointments.

          Provides patients with accurate and legible appointment cards.

          Documents' no shows in patient's chart for missed visits.

          Follows up with patient to reschedule any missed appointments.

          Arranges for patients to have financial counseling as needed.

          Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.

          Follows policies and procedures to contribute to the efficiency of the front office.

          Covers for other front office functions as requested.

          Prepares correspondence, memos, forms and other typing as requested by supervisor.




Ladies and Gentlemen Magazine - Cairo, Egypt Graphic Designer 1996 - 2001


          Responsible for front page design and layout.

          Assisted in the training new employees.

          Facilitated positive customer relations.

          Designed all promotional displays.



Computer Skills

          Proficient in Word, Excel, Access, PowerPoint, Adobe Photo Shop, CAD, Freehand.




  • ID#: 92188
  • Location: Raleigh, NC , 27614

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