General Office Clerk

MONICA CORTEZ

 4320 Grandiflora Ln  #101

                                                                                                                Raleigh, NC 27604                                    

                                 (919)744-0497)                                                                                                              mmcortez2000@hotmail.com

 

 

 

OBJECTIVE          To secure a position as a receptionist and/or information clerk in

                               order utilize my office skills, knowledge, and experience.

 

 

 

EDUCATION     H&R Block Company Course

                           09/11/2010 to 12/11/2010  

                          Tax Preparation

 

                         BRONX COMMUNITY COLLEGE Undergraduate Student of

                         “Computer Science” – from 08/23/2000-one semester    

 

                         SPANISH - AMERICAN INSTITUTE- Manhattan

                        Completed 1,600 hrs English.

                         “Computerized Office Managementfrom 02/13/1995

                        Certificate 08/06/1996 SPANISH - AMERICAN INSTITUTE                        

 

 

                        THEODORO ROSSEVELT -Bronx NY. Received G.E.D Diploma

                       From 09/23/1987 to (Graduated) 06/1989                                          

 

 

                       Academic Honors President's List and Dean's                                         

 

 

EXPERIENCE 

 

 

H&R Block Company

 

                                                Raleigh, NC 01/01/11 to 02/25/11

 

  •                                    Tax Preparation

 

 

 

 

 

 

 

 

Receptionist/Mail Clerk

 

                                                Raleigh, NC     3/08/05 to 11/30/05                                                                        

Easter Seals UCP                                      

 

                          · Answered multiple phone lines and directed in-coming calls to

                           appropriate extensions (including various building locations)

                        · Controlled 200 extension switchboard

                       · Greeted/directed all visitors

                       · Provided information and customer/visitor assistance

                       · Performed all call transfers and emergency paging for various

                        building locations

                      · Responsible for all messages and voice-mail forwarding

                       · Opened, sorted, and filed all mail delivered to the company           

 

Angel's Mobile Coffee

 Raleigh, NC 1/2003 to 05/01/06

Office Clerk

 

                        · Allocated and posted details of business transactions to

                         subsidiary accounts in journals and computer files.

  •          · Reconciled and balanced accounts.
  •          · Compiled reports to show statistics, such as cash receipts and

                       expenditures, accounts payable and receivable, profit and loss

                       and other items pertinent to operation of business.

  • ·        Performed calculating, posting and verifying duties to obtain

                      financial data for use in maintaining accounting records.

  • ·       Compiled and sorted documents, such as invoices and checks,

                     substantiating business transactions.

  • ·       Verified details of business transactions, such as funds received

                     and disbursed, and totaled accounts, using calculator and

                    computer.

  • ·        Maintained high standards of excellence.
  • ·        Posted details of business transactions.

                      Answer phones and greet customers on a daily basis. 

 

 

 

SPECIAL SKILLS      Bilingual (Spanish), MS Word, Excel, Quatro Pro 10,                

                                    Type 32 wpm

 

 

COURSEWORK  

 

Database Application Microsoft, Word for Windows, Office Procedures, Business English, Microsoft Excel, Internet, Business Management Web.            

  • ID#: 87779
  • Location: Raleigh, NC , 27604

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