Executive Assistant

Susan Williams

1900 Indianwood Ct.                                                                                                              Phone:919-812-5142

Raleigh, NC 27604                                                                                     Email: williams.susan789@gmail.com



Executive Assistant /
Administrative Support Professional

A top-performing Executive Assistant and Administrative Support Professional
seeks to bring 10+ years of progressive experience to an industry-leading
employer. Strong history of success in a variety of high-level executive
support, administrative oversight, and project management positions. Proven record of using excellent
multi-tasking and time-management skills to successfully prioritize multiple
projects with conflicting deadlines. Successful in coordinating national and
international travel, meeting, and event arrangements for senior-level
executives and their staff. Proficient in strategic planning, financial
reconciliation, research/reporting, scheduling, professional correspondences,
complex project management, and more. Diligent, goal-oriented, with the skills,
and hands-on experience needed to make an immediate positive impact as part of
any fast-paced team.

Areas of Expertise




  •  Expert Executive Support

  •   Travel Planning/Expensing

  •   Strategic Planning/Analysis

  •   Cisco Systems Certified

  •   Thorough Administrative Assistance

  •   Professional Correspondences

  •   Financial Reconciliations

  •   Efficient Multi-tasking

  •   Schedule Coordination

  •   Proven Time Management

  •   Detailed Research/Reporting

  •   Associate’s Degree, Business





Professional Experience


RTI International, Durham, NC – Senior Administrative Assistant I                                                                    2012-Present

  • § Supporting Senior Research Forensic
    Scientists and their teams by scheduling/coordinating meetings and travel.
  • § Managing correspondences, registration, and
    travel for 7 team members; taking detailed minutes from meetings.
  • § Coordinating lab visits, travel itineraries
    and agendas, completing all related expense reports and bank statements.
  • § Processing and matching invoices, raising
    purchase orders, budgeting, and other financial administration duties.
  • § Supporting scientists with various
    high-priority projects; managing all facility needs (space, inventory, etc.).
  • § Using Salesforce software to store, track,
    and manage contract and opportunity data and generate detailed reports.
  • § Updating resumes and CV’s as requested for Senior
    Research Forensic Scientists within Scientific Stature.

Smith & Nephew, Durham, NC – Executive Assistant III   (Temp. Position)                                                                 2011-2012

§ Provided high-level administrative,
calendar management, and communications support for the SVP Global Operations,
SVP HR Global Operations, VP Global Strategic Procurement, and VP Operational
Excellence offices.

  • § Managed all office communications, routine
    and critical, when the office manager is traveling or on leave.
  • § Coordinated all travel, arrangements,
    schedules, meetings, and itineraries for senior-level staff members.
  • § Proactively resolved any situations arising
    during the SVP’s absences for authorized/unauthorized information.
  • § Processed expense reports, reconciled bank
    statements, and more financial duties for a wide range of offices.
  • § Oversaw all Outlook calendars and scheduled
    workloads for SVP Global Operations/SVP
    HR Global Operations.
  • § Managed the passport and visa application,
    renewal, and distribution processes for the entire staff of 10.


Quintiles, Durham, NC – Senior Administrative Assistant  (contract position)                                                        April-December, 2011

 Successfully performed a variety of
diverse, complex, and time-sensitive administrative support duties.

  • § Coordinated travels, schedules, meetings,
    and teleconferences to support 7 high-level team members.
  • § Managed the departmental signature process,
    tracking and following up on all candidate requisition forms.
  • § Oversaw the efficient planning/preparation
    of business meetings and luncheons with internal and external clients.
  • § Used Salesforce to collect, store, and
    manage contact, activities, and opportunities, running reports as needed.
  • § Coordinated the maintenance and upgrading
    of hardware/software systems with the company IT department.
  • § Managed invoices, budgets, daily
    accounting, expense reporting, and more financial reconciliation processes.


Experience (Continued):


Cisco Systems , Durham, NC – Administrative Assistant II   (Contract Position)                                           2010-2011

§ Developed an advanced knowledge of the
organization’s business model to manage constantly-changing priorities.

  • § Used expert Outlook, WebEx/WebEx Connect,
    & calendar management skills to support 2 directors and a staff of 6.
  • § Managed conflicting meeting requests,
    tracked action items, and performed all necessary follow-up duties.
  • § Relied on excellent multi-tasking skills to
    produce/manage a large volume of work under shifting deadlines.
  • § Regularly handled time-sensitive and highly
    confidential material with discretion.

Campbell Alliance, Raleigh, NC – Executive Assistant                                                                                              2007-2009


  • § Supported the administrative, travel, and
    financial needs of Practice Leaders in 10+ nationwide locations.
  • § Successfully coordinated weekly domestic
    and international travel arrangements for 8 senior-level managers.
  • § Saved $100 - $200 per employee round-trip
    ticket by using time management and advanced planning skills.
  • § Prepared/approved expense reports for
    executives, flagging any out-of-policy submissions for further review.
  • § Ensured the securement of housing,
    catering, and all materials while coordination 15-20 monthly client domestic
    and international meetings for both on-site and off-site locations.

Duke Clinical Research Institute, Durham,NC – Executive Assistant    (Temp. Position)                                  April-October, 2007

§ Managed a variety of administrative support
functions for the Vice President of Human Resources and staff.

  • § Prepared complex but routine correspondence,
    memorandums, create presentations, meeting agendas and notes for executive
    meetings using Microsoft Office Suite (Word, Excel, PowerPoint, Visio, etc.).
  • § Used time-management and multi-tasking
    skills to manage multiple projects while under strict deadlines.
  • § Regularly worked with confidential and
    sensitive information in a professional manner.


Universal Meeting Management, Raleigh, NC –
Project Coordinator                                                                       

§ Developed/executed key projects to ensure
efficient, cost-effective, and well-planned client meetings and events.

  • § Managed multiple conflicting timelines to
    deliver complete responses/resolutions on time.
  • § Used program management skills to
    prioritize multiple programs, meetings, and projects while scheduling events.
  • § Became a valuable troubleshooting resource
    to effectively ensure provider service and project outcomes.

Education & Training


Lansing Community College,
Lansing, MI


Associate’s Degree, Business


Computer Skills: Microsoft Office Suite
(Word, Excel, Outlook, Powerpoint, Visio, etc), Microsoft Windows® operating
systems, SalesForce.com, SharePoint, Concur, Cognos, Marketplace and Basecamp,
and more.

References Available Upon Request

  • ID#: 81750
  • Location: Raleigh, NC , 27604

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