Administrative/ Clerical/Office Manager

Marva McPherson

6030 Four Townes Ln

Raleigh, NC 27616



Objective:                       Is to obtain an Administrative position with a prestigious company, where I would bring 9+ years of skills and experience in research, filing insurance claims, Medicaid billing, payroll, accounts receivable, book keeping, and office procedures management. Proficient in: MS Word, Works, Quick Books, inquiry systems and all office machines.


Experience                      We Care Health Care LCC                                                                                Newport News, VA

                                        Office Manager                                                                                                              2011-2013

  • Responsible for overseeing the day to day operations of the office
  • Managing  records and forms associated with group home book keeping compliance
  • HR coordinator
  • Tallying employee time sheets and processing payroll checks
  • Setting up venders and other accounts
  • Ordering all aspects of office supplies  
  • Paying all bills monthly or otherwise accrued
  • Liaison between clients and administrators
  • Delegated to  all office procedures  


Experience:                     Our House Home Care Inc.                                                                                                       New Bern, NC

                                        Finance Officer                                                                                                                           2002 - 2011

  • Filed Medicaid claims through (Medicaid NECES program, EDS electric claims submission and Barnstorm Medicaid Billing Program) using Quick Books to set up vendors and customers
  • Responsible for  paying all the companies bills and generating invoices and statements for customers
  • Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Processed and issued employee paychecks and statements of earnings and deductions
  • Responsible for reporting such as company liabilities for federal, and quarterly employment reports payroll summaries, and employee earnings summary
  • While delivering customer care and service.


                                    Deliverance Interim Health Care Inc.                                                                                             New Bern, NC

                                    Office Manager                                                                                                                               2001 - 2002

  • Analyzed and Organized office operation and procedures
  • Controlled the flow of correspondence and filing
  • Devised new forms to improve efficiency of workflow
  • Formulated procedures for systematic retention, protection, retrieval, transfer, and disposal of clients records
  • Reviewed clinical and personnel records to ensure completeness, accuracy and timelines.
  • Interviewed, hired and orientated new employees
  • Supervised clinical and clerical staff
  • Compiled, stored, retrieved managerial data using computer
  • Provide work direction and guidance to employees as assigned
  • Established and maintained positive staff and public relations image


                                    Midgette's Surety                                                                                                                           New Bern, NC

                                    Researcher/Secretary                                                                                                                      1998 - 2001

  • Knowledgeable of county court proceedings, courts filing operation system and to access the county court inquiry system of District, Superior, and Civil Divisions
  • Researched charges, verdicts, judgments and dispositions
  • Filed liability insurance claims
  • Filed surrender of defendants with the county jail, and set aside motions with the county clerk's office
  • Organized and wrote petitions, motions, and proposals
  • Prepared monthly reports, accounted payments,  filing and answering phone lines
  • Stay on top of District and Superior Court Calendars


Education:                      Ashford University                                                                                                                                        

                                        Bachelors’ Degree in Sociology, 2010 to present


References:                     Available upon request

  • ID#: 68862
  • Location: Raleigh, NC , 27616

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