9124 Shallcross Way
Raliegh ,North Carolina 27617
Preferred Work Type
Income (Total Income)
High School or equivalent
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Personable dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Store planning and design
Strong communication skills
Excellent communication skills
Persuasive communication expertise
Sales force training
During time with TRG I worked on incoming and outgoing campaigns .I always put ny best effort with every call making the best of each one. I obtained top seller on many occasions while on outbound calling.I then took calls for several telephone companies where I would answer billing questions and offer solutions to the customers issue.I would always try to satisfy the customer while offering products to help them.I also did technical support for DSL and Fios phone , internet , and television.
October 2003 to January 2011
TRG Charleston, WV
Recommended and helped customers select merchandise based on their needs. Confirmed that appropriate changes were made to resolve customers' problems. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates. Informed customers about sales and promotions in a friendly and engaging manner. Trained new employees on company customer service policies and service level standards. All in a call center with Incoming and outgoing campaigns
May 1997 to July 2003
Rite Aid Pharmacy
Cashier. Merchandiser, Assistant Manager
I started as a cashier. I went into the merchandising where I would travel setting up new stores,remodeling existing stores , Adding GNC departments in existing stores. I worked with team members along with District managers to make sure each job was done to the best of my abilities. I became a team leader I handled all the vendors along with making sure the orders were complete along with making sure everyone working at each store knew what their jobs were. Did walk through with District Manager at the end of each job. Made sure all the plans were followed and I had all updates of planograms.
1977 South Charleston High School South Charleston, WV
I had the privilege to be able to take care of my mother from 2011 until she passed away in 2012.She needed 24 hour care and I was able to stay with her taking care of her personal and med