Application Support Analyst
Element6's client is looking for an Application Administrator (NetSuite) to join their team in Raleigh, NC. This position will administer, support, and troubleshoot Internal business applications, serve as the first point of contact in supporting employees using corporate applications and application-specific account management, and work as a liaison between employees and application developers.Essential Functions Provide support directly to application users. Provision & de-provision accounts. Creates custom solutions per business requirements. Work with developers and employees to ensure business solutions are aligned with organizational objectives. Investigate and propose ways to maximize benefits from applications and platforms. Update, maintain, and improve applications. Create custom dashboards and reports. Work with internal and 3rd parties to resolve technical issues. Monitor system performance to provide capacity planning and optimization recommendations Complete scheduled security & monitoring tasks. All other duties and responsibilities as assigned. Skills Needed to be Successful:
Application administration Proven ability to manage multiple tasks while effectively focusing on priority issues Strong ability to document and follow processes and procedures Analytical and troubleshooting skills Excellent written and oral communication skills Demonstrated ability to work in a team environment Exceptional customer service skills Required Experience & Education:
Bachelor s degree in Computer Science or related field or equivalent experience 2
years experience with NetSuite Minimum 2 years experience in internal corporate applications, such as CRM, ITSM, ERP and or CPQ Preferred Experience & Education:
Salesforce, Service now, NetSuite Oracle CPQ, Microsoft Power suiteSupervisory
Responsibilities:
NonePhysical Requirements:
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine Application Support Analyst Recommended Skills Account Management Administration Analytical Business Requirements Communication Customer Relationship Management Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Application administration Proven ability to manage multiple tasks while effectively focusing on priority issues Strong ability to document and follow processes and procedures Analytical and troubleshooting skills Excellent written and oral communication skills Demonstrated ability to work in a team environment Exceptional customer service skills Required Experience & Education:
Bachelor s degree in Computer Science or related field or equivalent experience 2
years experience with NetSuite Minimum 2 years experience in internal corporate applications, such as CRM, ITSM, ERP and or CPQ Preferred Experience & Education:
Salesforce, Service now, NetSuite Oracle CPQ, Microsoft Power suiteSupervisory
Responsibilities:
NonePhysical Requirements:
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine Application Support Analyst Recommended Skills Account Management Administration Analytical Business Requirements Communication Customer Relationship Management Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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