Service Support Analyst
We are looking for Service Support Analyst for our client in Raleigh, NC Job Title:
Service Support Analyst Job Location:
Raleigh, NC Job Type:
Contract
Job Description:
The client requires one Service Support Analyst The selected candidate for this role will provide first-level support to users in a Microsoft Windows environment This includes, but is not limited to password resets, A/V troubleshooting, access assistance, etc Responsible for imaging PCs per outlined processes, distributing equipment, and maintaining assignment information in an asset tracking system The position will be responsible for identifying and documenting surplus equipment, installing computer equipment in an office environment, and maintaining printers and scanners The position will be expected to assist users with PC performance issues and updates.
Knowledge, Skills, and Abilities:
Ability to analyze and assess client needs to develop effective and appropriate solutions.
Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action.
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.
Recommended Skills Computer Equipment Imaging Microsoft Windows Problem Solving Self Motivation Systems Analysis Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p75c6xgp07v8tjw0n', 'ExternalApply-j3p75c6xgp07v8tjw0n'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Service Support Analyst Job Location:
Raleigh, NC Job Type:
Contract
Job Description:
The client requires one Service Support Analyst The selected candidate for this role will provide first-level support to users in a Microsoft Windows environment This includes, but is not limited to password resets, A/V troubleshooting, access assistance, etc Responsible for imaging PCs per outlined processes, distributing equipment, and maintaining assignment information in an asset tracking system The position will be responsible for identifying and documenting surplus equipment, installing computer equipment in an office environment, and maintaining printers and scanners The position will be expected to assist users with PC performance issues and updates.
Knowledge, Skills, and Abilities:
Ability to analyze and assess client needs to develop effective and appropriate solutions.
Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action.
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.
Recommended Skills Computer Equipment Imaging Microsoft Windows Problem Solving Self Motivation Systems Analysis Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p75c6xgp07v8tjw0n', 'ExternalApply-j3p75c6xgp07v8tjw0n'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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