Service Desk Analyst
Our government client is looking for an experienced Service Desk Analyst on a 12
months renewable contract role in Raleigh, NC.
Position:
Service Desk Analyst About the role:
The agency requires one Service Support Analysts.
The selected candidate for this role will provide first level support to users in a Microsoft Windows environment.
This includes, but is not limited to password resets, A/V troubleshooting, access assistance, etc.
Responsible for imaging PCs per outlined processes, distributing equipment and maintaining assignment information in an asset tracking system.
Position will be responsible for identifying and documenting equipment for surplus, installing computer equipment in an office environment, maintaining printers and scanners.
Position will be expected to assist users with PC performance issues and updates.
Knowledge and Abilities / Competencies Ability to analyze and assess client needs to develop effective and appropriate solutions.
Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action.
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Required/Desired
Experience:
3 years of Ability to analyze and assess client needs to develop effective and appropriate solutions Required.
3 years of Ability to independently resolve problems through advanced system analysis and troubleshooting procedures and w/o a pre-determined course of action Required.
3 years of Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Required.
3 years of Experience supporting users in a Microsoft Windows environment Required.
3 years of A/V troubleshooting Required.
3 years of Experience installing computer equipment in an office environment, maintaining printers and scanners Required.
3 years of Experience imaging PCs Required About Vector:
Vector Consulting, Inc.
, (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results.
Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value.
Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose and Performance - THE VECTOR WAY Celebrating 30 years of service.
Recommended Skills Computer Equipment Imaging Microsoft Windows Problem Solving Self Motivation Systems Analysis Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v40l70kr94vr7q63f', 'ExternalApply-j3v40l70kr94vr7q63f'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
months renewable contract role in Raleigh, NC.
Position:
Service Desk Analyst About the role:
The agency requires one Service Support Analysts.
The selected candidate for this role will provide first level support to users in a Microsoft Windows environment.
This includes, but is not limited to password resets, A/V troubleshooting, access assistance, etc.
Responsible for imaging PCs per outlined processes, distributing equipment and maintaining assignment information in an asset tracking system.
Position will be responsible for identifying and documenting equipment for surplus, installing computer equipment in an office environment, maintaining printers and scanners.
Position will be expected to assist users with PC performance issues and updates.
Knowledge and Abilities / Competencies Ability to analyze and assess client needs to develop effective and appropriate solutions.
Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action.
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Required/Desired
Experience:
3 years of Ability to analyze and assess client needs to develop effective and appropriate solutions Required.
3 years of Ability to independently resolve problems through advanced system analysis and troubleshooting procedures and w/o a pre-determined course of action Required.
3 years of Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Required.
3 years of Experience supporting users in a Microsoft Windows environment Required.
3 years of A/V troubleshooting Required.
3 years of Experience installing computer equipment in an office environment, maintaining printers and scanners Required.
3 years of Experience imaging PCs Required About Vector:
Vector Consulting, Inc.
, (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results.
Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value.
Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose and Performance - THE VECTOR WAY Celebrating 30 years of service.
Recommended Skills Computer Equipment Imaging Microsoft Windows Problem Solving Self Motivation Systems Analysis Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v40l70kr94vr7q63f', 'ExternalApply-j3v40l70kr94vr7q63f'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
