Service Support Analyst(Onsite)
Position:
Service Support Analyst (Onsite) Location:
Raleigh, NC. 12 Months Employment type:
C2C. Job ID :
730847 Interview Type:
Either Webcam Interview or In Person Worksite Address:
325 N Salisbury St, Raleigh, NC 27603
Job Description:
Office of the State Auditor requires one Service Support AnalystsThe selected candidate for this role will provide first level support to users in a Microsoft Windows environmentThis includes, but is not limited to password resets, A/V troubleshooting, access assistance, etcResponsible for imaging PCs per outlined processes, distributing equipment and maintaining assignment information in an asset tracking systemPosition will be responsible for identifying and documenting equipment for surplus, installing computer equipment in an office environment, maintaining printers and scannersPosition will be expected to assist users with PC performance issues and updates.Knowledge, Skills and Abilities / Competencies Ability to analyze and assess client needs to develop effective and appropriate solutions. Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action. Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Skill Matrix Required:
Ability to analyze and assess client needs to develop effective and appropriate solutions Required 3 YearsAbility to independently resolve problems through advanced system analysis and troubleshooting procedures and w/o a pre-determined course of action Required 3 YearsAbility to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Required 3 YearsExperience supporting users in a Microsoft Windows environment Required 3 YearsA/V troubleshooting Required 3 YearsExperience installing computer equipment in an office environment, maintaining printers and scanners Required 3 YearsExperience imaging PCs Required 3 Years Service Support Analyst(Onsite) Recommended Skills Auditing Computer Equipment Imaging Microsoft Windows Problem Solving Self Motivation Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n40f6ssrkysg89cc8', 'ExternalApply-j3n40f6ssrkysg89cc8'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
Service Support Analyst (Onsite) Location:
Raleigh, NC. 12 Months Employment type:
C2C. Job ID :
730847 Interview Type:
Either Webcam Interview or In Person Worksite Address:
325 N Salisbury St, Raleigh, NC 27603
Job Description:
Office of the State Auditor requires one Service Support AnalystsThe selected candidate for this role will provide first level support to users in a Microsoft Windows environmentThis includes, but is not limited to password resets, A/V troubleshooting, access assistance, etcResponsible for imaging PCs per outlined processes, distributing equipment and maintaining assignment information in an asset tracking systemPosition will be responsible for identifying and documenting equipment for surplus, installing computer equipment in an office environment, maintaining printers and scannersPosition will be expected to assist users with PC performance issues and updates.Knowledge, Skills and Abilities / Competencies Ability to analyze and assess client needs to develop effective and appropriate solutions. Ability to independently resolve unique problems through advanced system analysis and troubleshooting procedures and without a pre-determined course of action. Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Skill Matrix Required:
Ability to analyze and assess client needs to develop effective and appropriate solutions Required 3 YearsAbility to independently resolve problems through advanced system analysis and troubleshooting procedures and w/o a pre-determined course of action Required 3 YearsAbility to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients Required 3 YearsExperience supporting users in a Microsoft Windows environment Required 3 YearsA/V troubleshooting Required 3 YearsExperience installing computer equipment in an office environment, maintaining printers and scanners Required 3 YearsExperience imaging PCs Required 3 Years Service Support Analyst(Onsite) Recommended Skills Auditing Computer Equipment Imaging Microsoft Windows Problem Solving Self Motivation Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n40f6ssrkysg89cc8', 'ExternalApply-j3n40f6ssrkysg89cc8'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
