Remote Customer Care Representative
3.
1 Raleigh, NC Raleigh, NC $15.
87 an hour $15.
87 an hour 5 days ago 5 days ago 5 days ago Workplace Options:
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions.
Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally.
Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.
Current opportunity:
Remote Customer Care Representative Onsite/Hybrid/Remote:
Hybrid (3 days in office, 2 days working remote) Shift:
Monday to Friday 7AM to 3:
30PM EST Salary:
$15.
87 p/h What you will do:
The Customer Care representative position provides telephonic support in various areas of customer assistance.
The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program.
The representative will receive frequent inbound and make outbound phone calls throughout the workday.
Requirements Qualifications/Skills:
To excel in this role, you will need the following qualifications and skills:
High School Diploma Minimum 1 year customer service experience preferred Proficiency in Microsoft Office (primarily Outlook) Telephonic troubleshooting ability Exceptional time management, communication, and organizational skills Ability to learn various computer-based case management systems Schedule flexibility - Shifts may include evenings and/or weekends.
Partial holiday coverage will be required.
Benefits What we offer:
At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well.
Examples of our benefits and commitment to employee wellbeing include:
Traditional health benefits (medical, dental, vision) 401k PTO Gym Reimbursement Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.
Our promise to you:
We will create an environment where you can bring your authentic self to work.
We will treat you as a professional deserving of respect, kindness, honesty and trust.
We will equip you with the tools you need to exceed expectations and provide opportunities for you to grow professionally.
We will recognize your unique perspective and provide you with ways to improve WPO.
We will celebrate your achievements and recognize mistakes as learning opportunities.
We will conduct business with integrity and transparency.
If you are passionate about making a positive impact on employee wellbeing and possess the skills and qualifications mentioned above, we encourage you to apply for this exciting opportunity with Workplace Options.
Join us in our mission to improve the lives of millions of individuals worldwide.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination.
We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.
We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring.
By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.
workplaceoptions.
com and this short video gives a great overview of what we do https:
//youtu.
be/hJEOFUJ6QHU Bachelor's degree.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Raleigh, NC Raleigh, NC $15.
87 an hour $15.
87 an hour 5 days ago 5 days ago 5 days ago Workplace Options:
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions.
Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally.
Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.
Current opportunity:
Remote Customer Care Representative Onsite/Hybrid/Remote:
Hybrid (3 days in office, 2 days working remote) Shift:
Monday to Friday 7AM to 3:
30PM EST Salary:
$15.
87 p/h What you will do:
The Customer Care representative position provides telephonic support in various areas of customer assistance.
The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program.
The representative will receive frequent inbound and make outbound phone calls throughout the workday.
Requirements Qualifications/Skills:
To excel in this role, you will need the following qualifications and skills:
High School Diploma Minimum 1 year customer service experience preferred Proficiency in Microsoft Office (primarily Outlook) Telephonic troubleshooting ability Exceptional time management, communication, and organizational skills Ability to learn various computer-based case management systems Schedule flexibility - Shifts may include evenings and/or weekends.
Partial holiday coverage will be required.
Benefits What we offer:
At Workplace Options, we don't just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well.
Examples of our benefits and commitment to employee wellbeing include:
Traditional health benefits (medical, dental, vision) 401k PTO Gym Reimbursement Access to EAP benefits and all WPO services offered including life coaching, wellness coaching, and work-life support.
Our promise to you:
We will create an environment where you can bring your authentic self to work.
We will treat you as a professional deserving of respect, kindness, honesty and trust.
We will equip you with the tools you need to exceed expectations and provide opportunities for you to grow professionally.
We will recognize your unique perspective and provide you with ways to improve WPO.
We will celebrate your achievements and recognize mistakes as learning opportunities.
We will conduct business with integrity and transparency.
If you are passionate about making a positive impact on employee wellbeing and possess the skills and qualifications mentioned above, we encourage you to apply for this exciting opportunity with Workplace Options.
Join us in our mission to improve the lives of millions of individuals worldwide.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination.
We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.
We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring.
By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.
workplaceoptions.
com and this short video gives a great overview of what we do https:
//youtu.
be/hJEOFUJ6QHU Bachelor's degree.
Estimated Salary: $20 to $28 per hour based on qualifications.
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