Customer Service Clerk Community, Social Services & Nonprofit - Raleigh, NC at Geebo

Customer Service Clerk

Raleigh, NC Raleigh, NC Part-time Part-time $15 - $16 an hour $15 - $16 an hour 5 days ago 5 days ago 5 days ago
Responsibilities:
- Make outbound calls to customers to provide assistance and support - Analyze customer needs and provide appropriate solutions - Maintain accurate and detailed records of customer interactions - Handle customer inquiries and resolve issues in a timely and professional manner - Collaborate with other team members to ensure customer satisfaction
Experience:
- Previous experience in a customer service role is preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers.
Your primary responsibility will be to make outbound calls, analyze customer needs, and provide appropriate solutions.
You will also be responsible for maintaining accurate records of customer interactions and resolving any issues or inquiries they may have.
To succeed in this role, previous experience in a customer service position is preferred.
You should have excellent communication skills, both verbal and written, as well as strong problem-solving abilities.
The ability to multitask and prioritize tasks effectively is also important.
Proficiency in using computer systems and software applications is required.
Join our team of dedicated professionals and help us deliver outstanding customer service! Job Type:
Part-time Pay:
$15.
00 - $16.
00 per hour Expected hours:
No less than 20 per week Shift:
Rotating shift Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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