Epic Application Analyst
We are seeking an Epic-certified Technical Specialist to build the following modules for the new DSOHF EHR:
Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules:
EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules.
This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Required
Experience:
Experience in Epic implementation and operations support.
Experience working in Healthcare IT.
Experience with Epic Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure orders.
Experience with and thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios.
Experience in application development and system integration.
Experience in dental practice workflows, particularly the interaction of clinical users with scheduling and billing team, and patient experiences.
Experience with enterprise systems and familiarity with best business practices related to systems.
Experience with legal requirements and operational policies related to patient and family privacy practices.
Experience with security protocols for systems.
Experience with business functions and system needs of unit to develop working specifications for software application solutions.
Experience with the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality.
Experience with coordinating and direct computer systems and application design and development Experience assessing user needs through discussion with customer.
Experience conveying technical information to client and promote understanding of relevant issues.
Experience with Software quality assurance/testing.
Experience with hospital outpatient department relationships and how such groups interact (referrals, discharge to SNF, lab ordering, surgery sched).
Experience with the non-clinical external groups that need to access information about certain patients and why they need the information.
Required Certification:
Certified by Epic in EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
Key
Responsibilities:
Serve as the primary support contact for the application's end-users.
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements.
Identify issues that arise in the application and working to resolve them.
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
Identify and implement requested changes to the system.
Serve as a liaison between end users' workflow needs and Epic implementation staff.
Maintain regular communication with Epic representatives, including participating in weekly project team meetings.
Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
Review the status of projects and issues on an ongoing basis with leadership.
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
Epic Application Analyst Recommended Skills Application Design Billing Business Ethics Clinical Works Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules:
EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules.
This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Required
Experience:
Experience in Epic implementation and operations support.
Experience working in Healthcare IT.
Experience with Epic Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure orders.
Experience with and thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios.
Experience in application development and system integration.
Experience in dental practice workflows, particularly the interaction of clinical users with scheduling and billing team, and patient experiences.
Experience with enterprise systems and familiarity with best business practices related to systems.
Experience with legal requirements and operational policies related to patient and family privacy practices.
Experience with security protocols for systems.
Experience with business functions and system needs of unit to develop working specifications for software application solutions.
Experience with the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality.
Experience with coordinating and direct computer systems and application design and development Experience assessing user needs through discussion with customer.
Experience conveying technical information to client and promote understanding of relevant issues.
Experience with Software quality assurance/testing.
Experience with hospital outpatient department relationships and how such groups interact (referrals, discharge to SNF, lab ordering, surgery sched).
Experience with the non-clinical external groups that need to access information about certain patients and why they need the information.
Required Certification:
Certified by Epic in EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
Key
Responsibilities:
Serve as the primary support contact for the application's end-users.
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements.
Identify issues that arise in the application and working to resolve them.
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
Identify and implement requested changes to the system.
Serve as a liaison between end users' workflow needs and Epic implementation staff.
Maintain regular communication with Epic representatives, including participating in weekly project team meetings.
Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
Review the status of projects and issues on an ongoing basis with leadership.
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
Epic Application Analyst Recommended Skills Application Design Billing Business Ethics Clinical Works Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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