Customer Representative
International Business Concepts International Business Concepts Raleigh, NC Raleigh, NC Full-time Full-time $54,216 - $60,262 a year $54,216 - $60,262 a year 21 hours ago 21 hours ago 21 hours ago Customer Representative International Business Concepts is a leading global flexible packaging company with comprehensive product offerings.
We are dedicated to providing our customers with an extraordinary experience, via unparalleled service.
Our team of experts covers all corners of the business, from packaging to shipping to receive or deliver to customer.
The ultimate goal is to provide our customers with solutions that will help them stand out in the market and gain popularity and relevance.
Our experienced team will provide you with the knowledge and tools you need to be successful in your new role as a International Business Concepts Customer Representative.
Responsibilities Act as the main contact for customers through email, chat, phone and other channels.
Manage customer accounts by providing information on new products, pricing and ordering process.
Meet deadlines by following instructions and maintaining professional communication.
Identify customers' needs and offer best value for customer orders by analyzing accounts data and comparing prices of various products.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate and valid information by using the right methods/tools.
Maintain accurate records by recording information accurately in our system.
Answer any questions or provide further information about our products or services by using the right methods/tools.
Recommend ways to improve customer experience through research on current trends or products/services offered by our competitors.
Experience Previous experience in a customer service role is preferred but not required.
The focus should be on providing excellent service to both internal and external customers.
Gathers customer information, processes customer orders, receives customer payments, processes refunds, etc.
) Job Type:
Full-time Pay:
$54,216.
00 - $60,262.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift No nights Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Raleigh, NC:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are dedicated to providing our customers with an extraordinary experience, via unparalleled service.
Our team of experts covers all corners of the business, from packaging to shipping to receive or deliver to customer.
The ultimate goal is to provide our customers with solutions that will help them stand out in the market and gain popularity and relevance.
Our experienced team will provide you with the knowledge and tools you need to be successful in your new role as a International Business Concepts Customer Representative.
Responsibilities Act as the main contact for customers through email, chat, phone and other channels.
Manage customer accounts by providing information on new products, pricing and ordering process.
Meet deadlines by following instructions and maintaining professional communication.
Identify customers' needs and offer best value for customer orders by analyzing accounts data and comparing prices of various products.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate and valid information by using the right methods/tools.
Maintain accurate records by recording information accurately in our system.
Answer any questions or provide further information about our products or services by using the right methods/tools.
Recommend ways to improve customer experience through research on current trends or products/services offered by our competitors.
Experience Previous experience in a customer service role is preferred but not required.
The focus should be on providing excellent service to both internal and external customers.
Gathers customer information, processes customer orders, receives customer payments, processes refunds, etc.
) Job Type:
Full-time Pay:
$54,216.
00 - $60,262.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance Work from home Experience level:
No experience needed Shift:
Day shift No nights Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Raleigh, NC:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
