Scheduling Coordinator - Ready to make positive, impactful differences? Customer Service & Call Center - Raleigh, NC at Geebo

Scheduling Coordinator - Ready to make positive, impactful differences?

Raleigh, NC Raleigh, NC Full-time Full-time From $21 an hour From $21 an hour 19 hours ago 19 hours ago 19 hours ago Tap Apply Now to join a rock star team that makes a difference each and every day! Communication, Dedication, Professionalism, Teamwork, and Compassionate Support are all displayed consistently on our team.
We are solution oriented and have the attitude of - Can Do.
If any of these describe your ideal working environment, complete the quick scheduling assessment and join our work family today! Please complete the quick scheduling and attention to detail assessments to be considered for this position.
We are a locally-owned, family-run, non-medical home care agency and we are GROWING! We consider ourselves a work family and we are expanding! Currently we are in search of our newest TEAM MEMBER! This is a Full time office position from 8:
30am-4:
30pm Monday-Friday.
Our Scheduling Coordinator team will manage the daily schedules of our clients and caregivers using our cloud-based software system.
The Scheduling Coordinator, coordinates and manages staff schedules to provide top quality care to our clients, and maintains the perfect support structure for our caregivers.
HomeChoice Home Care Solutions is currently seeking a reliable, confident, client focused, and organized individual for this position to add to our scheduling team.
Hours:
8:
30am-4:
30pm Monday - Friday Work as a team with another scheduling coordinator to:
Manage the relationships and be the key contact for clients and caregivers Maintain all scheduling of caregivers for clients Act as liaison between clients and caregivers Communicate any changes/additions to caregivers and clients/families Staff cases in a timely manner when a caregiver calls out Document any events/incidents reported Respond to all inquiries from caregivers and clients in a timely manner Answer the On-Call phone and provide appropriate actions Ability to carry an On-Call phone on an alternating Monday-Thursday basis Must be have at least one weekend per month availability
Qualifications:
Proficient in Microsoft Office and using the internet Previous scheduling or dispatching experience is a plus Comfortable handling quickly changing plans- the ability to go with the flow Professional phone demeanor Organizational/Communication experience Experience in providing exceptional customer service, displaying professionalism during interactions, ability to prioritize urgent and time sensitive information in a caring and compassionate nature.
This job requires a person who can stay cool under pressure and who can handle last-minute changes and challenges This is not an appointment-setting position.
It requires someone who can think outside the box for solutions and who can solve puzzles.
CNA experience is a plus Must be fully vaccinated for COVID-19
Benefits:
Medical, dental & vision insurance offered after 30 days Paid time off Career development- as we grow your career path grows! Ongoing training to keep your skills current AFLAC Supplemental insurance Awards and recognition Bonus plan Apply today to join an award winning team & make a difference to those who need it most! Job Type:
Full-time Salary:
From $21.
00 per hour
Benefits:
Dental insurance Disability insurance Health insurance Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Vision insurance Medical specialties:
Geriatrics Schedule:
Monday to Friday On call Rotating weekends Education:
Associate (Preferred)
Experience:
Supervising:
1 year (Preferred) Customer service:
3 years (Preferred) Work Location:
In person Job Type:
Full-time Pay:
From $21.
00 per hour
Benefits:
Dental insurance Health insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Vision insurance Medical specialties:
Geriatrics Schedule:
Day shift Monday to Friday On call
Experience:
Customer service:
3 years (Preferred) Supervisory:
1 year (Preferred) Scheduling:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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