Front Desk Optometrist's Tech
Eyemart Express Eyemart Express Raleigh, NC Raleigh, NC Full-time Full-time $14 - $20 an hour $14 - $20 an hour 16 hours ago 16 hours ago 16 hours ago Front Desk Associate (Optometrist's Technician) The general responsibilities of this position are to service all customers who enter the Doctor's office and assist them with the delivery of exam services as well as the purchase of contact lenses.
This person is responsible for maintaining company standards while:
answering the telephone, greeting patients, performing the pre-test, selling contact lenses, communicating Eyemart's specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary.
The Dr's Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Duties and
Responsibilities:
Provide exceptional customer service Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges Compute and process payment transactions/refunds using in-house Point of Sale system Perform other administrative tasks as assigned Process insurance claims Maintain up-to-date knowledge of products Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Input customer information into computer system Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.
e.
frames, lens type, coatings) Sign-in patients.
Call and clearly document any insurance eligibility information before any services are provided.
Make and maintain patients' charts per local Doctor specifications.
File patient charts daily.
Perform a thorough pre-test as directed by the local Doctor.
For example:
NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc.
Follow the local pathogen control policy as set by the local Doctor.
Order and receive contact lenses.
Call customers daily for pick-up, job status, and any special order or production delays.
Deliver contact lenses to patients.
Assist with inventory control.
For example:
receiving stock, maintaining the merchandising, monthly inventory, loss prevention Job Type:
Full-time Pay:
$14.
00 - $20.
00 per hour
Benefits:
401(k) Health insurance Paid time off Professional development assistance Referral program Relocation assistance Schedule:
Monday to Friday No nights Weekend availability Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This person is responsible for maintaining company standards while:
answering the telephone, greeting patients, performing the pre-test, selling contact lenses, communicating Eyemart's specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary.
The Dr's Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Duties and
Responsibilities:
Provide exceptional customer service Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges Compute and process payment transactions/refunds using in-house Point of Sale system Perform other administrative tasks as assigned Process insurance claims Maintain up-to-date knowledge of products Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Input customer information into computer system Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.
e.
frames, lens type, coatings) Sign-in patients.
Call and clearly document any insurance eligibility information before any services are provided.
Make and maintain patients' charts per local Doctor specifications.
File patient charts daily.
Perform a thorough pre-test as directed by the local Doctor.
For example:
NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc.
Follow the local pathogen control policy as set by the local Doctor.
Order and receive contact lenses.
Call customers daily for pick-up, job status, and any special order or production delays.
Deliver contact lenses to patients.
Assist with inventory control.
For example:
receiving stock, maintaining the merchandising, monthly inventory, loss prevention Job Type:
Full-time Pay:
$14.
00 - $20.
00 per hour
Benefits:
401(k) Health insurance Paid time off Professional development assistance Referral program Relocation assistance Schedule:
Monday to Friday No nights Weekend availability Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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