Customer Care Assistant - Technical Support
Company Name:
Arca24.com
Start date: 2014-10-29T10:40:45.94
Salary period: Annual
Connecting REAL business with technology that will AMAZE! At Xerox, we pride ourselves on providing REAL business solutions for our clients while dazzling their customers with our intuitive approach to their technology needs. We strive to wow consumers with our expertise about their products, and amaze them with new and exciting ways to make their products and services work for them. The Customer Care Assistant - Technical Support position takes inbound calls from consumers who have questions about some of the most popular mobile electronic devices and computers in the world. You will guide them through diagnosis, troubleshooting, and repair of these devices over the phone. We'll provide you with paid product training that will give you the knowledge, skill, and confidence to help resolve customer issues, answer commonly asked questions and offer technical expertise to customers in a call center environment. Starting pay for these positions will be a base rate of $9.00/hr. After completing training, you will become eligible for the Results Based Compensation plan, where you can earn more based on performance. Top performers earn $12.00-$14.00 per hour! Eligibility for benefits begins on the first of the month following 90 days of employment. Benefits include medical, dental, and eye care plans, disability, life insurance, and a variety of other options and discounts! Successful candidates will have: A minimum of a high school diploma or GED Good typing skills (25
words per minute) Open schedule availability between 9:00am and 3:00am, 7 days/week including all weekends and holidays. Candidates MUST be open to working any shift during the hours of operation. Prior customer service and/or technical support experience preferred Experience with mobile technology Knowledge of Windows and OS X operating systems Must be able to successfully pass a drug screen and criminal background check If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, contact us today! Training starts in November!
Call us or email us: Tiffany Harvey - 424-9083 Anthony Galio - 424-9084 Main Office - 424-9076 Walk in and apply 2641 Sumner Blvd., Ste. 100 Raleigh, NC 27616 Monday - Friday from 9:30am - 2:00pmEstimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Start date: 2014-10-29T10:40:45.94
Salary period: Annual
Connecting REAL business with technology that will AMAZE! At Xerox, we pride ourselves on providing REAL business solutions for our clients while dazzling their customers with our intuitive approach to their technology needs. We strive to wow consumers with our expertise about their products, and amaze them with new and exciting ways to make their products and services work for them. The Customer Care Assistant - Technical Support position takes inbound calls from consumers who have questions about some of the most popular mobile electronic devices and computers in the world. You will guide them through diagnosis, troubleshooting, and repair of these devices over the phone. We'll provide you with paid product training that will give you the knowledge, skill, and confidence to help resolve customer issues, answer commonly asked questions and offer technical expertise to customers in a call center environment. Starting pay for these positions will be a base rate of $9.00/hr. After completing training, you will become eligible for the Results Based Compensation plan, where you can earn more based on performance. Top performers earn $12.00-$14.00 per hour! Eligibility for benefits begins on the first of the month following 90 days of employment. Benefits include medical, dental, and eye care plans, disability, life insurance, and a variety of other options and discounts! Successful candidates will have: A minimum of a high school diploma or GED Good typing skills (25
words per minute) Open schedule availability between 9:00am and 3:00am, 7 days/week including all weekends and holidays. Candidates MUST be open to working any shift during the hours of operation. Prior customer service and/or technical support experience preferred Experience with mobile technology Knowledge of Windows and OS X operating systems Must be able to successfully pass a drug screen and criminal background check If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, contact us today! Training starts in November!
Call us or email us: Tiffany Harvey - 424-9083 Anthony Galio - 424-9084 Main Office - 424-9076 Walk in and apply 2641 Sumner Blvd., Ste. 100 Raleigh, NC 27616 Monday - Friday from 9:30am - 2:00pmEstimated Salary: $20 to $28 per hour based on qualifications.
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